Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

I have owned a Bobcat 335 excavator for eight years. We breed and sell Icelandic horses on a 46 acre farm in Henniker New Hampshire.

The purpose of this email is compliment an employee of your Chichester NH dealer, Pete Laurie. I purchased my Bobcat 335 because of Pete. Rarely have I met a more knowledgeable, helpful and attentive sales person. Every time I’ve called Pete with any number of questions he has always provided answers, either immediately, most commonly, or shortly later if he needed to investigate the issue.

This past Saturday is representative of Pete’s exceptional service and willingness to help in any way he can. It was a very cold morning and my excavator would not stay running. I called Pete at 9:05 am, and given it was Saturday I had hoped to leave a message. Instead Pete answered, “hello John what’s up?” I explained the situation and Pete said he thought it was most likely a fuel filter that need to be replaced. He walked me through the process. After obtaining and replacing the fuel filter the problem had not been corrected. I called Pete back at 11:25 am and I explained what I had done and the result. Pete then walked me through a process (not included in the manual) for activating the fuel pump by loosening one of the fuel lines to the fuel injector. He stayed on the phone until I completed the process, about 25 minutes. This on a Saturday!

When I needed a used trailer to move my excavator I called Pete and within four days he found one in the price range we discussed. I could cite half a dozen other examples of Pete’s exceptional service–always done with a positive attitude.

I’ve had extensive experience in international selling. (having been Regional VP Pacific for Heublein International, based in Tokyo during the 1980s, President and CEO of Gilbey Canada in the early 1990s, and President and CEO of Stanhome World-wide Directing Group in the late 1990s). I can recall only one saleswoman in Mexico and one Commercial Director in Italy that matched Pete’s customer service levels.

Sincerely,

John J. Dur
Icelandic Creations, Inc.

http://www.icelandic-creations.com


I have dealt with Bobcat of NH for 15 years or so. A GREAT dealership with GREAT sales and service staff. Thats why I have bought more than a dozen machines!

Bruce


I am writing you to tell you how pleased I was with the service recently done to my excavator. First, off I bought the 1992 X231 from you in Chichester at the beginning of the summer. I know what I was getting into for what it was. I am a career firefighter and an extensive do it yourselfer. I often encounter folks that have little patients for me trying to learn and do as much my self; whether it be carpentry, car repairs, landscaping, building repairs, etc. Your employees, specifically Jon Dubois and Dave Drake didn’t give me this impression at all. They took my concerns, equipment, and financial abilities seriously. I truly felt like they were there to work with me. Often I have found folks in the trade with a “we’ll do what you want us to do” (and send you the bill!) Not the case with your staff. Most impressively-Dave would take the time to explain each diagnostic step and present recommendations. I picked up my machine and Dave walked me through the repairs and showed me on the machine. At no time did I feel I was making rushed or uninformed decisions. I firmly believe this is the stuff that sells. Please pass along my thanks.I look forward to working with these guys in the future.

Mitchell

Most Powerful machines for the size I have ever operated! It amazes me all the time!

Bill

I had a great experience buying from Bobcat of NH and I have worked with several other dealers in the past. You guys are a cut above. Thanks

Stan

Bobcat of NH was very easy to deal with a true service oriented company.

Tim

Thank you everyone at Bobcat of NH. We felt everyone bent over backwards to get the us best deal on our new machine. We love it!

Steve and Linda

Relationships, impeccable customer service, attention to detail and a love for your industry; that is what Bobcat of NH is all about! Whether working with sales, rentals or service, each and every phone call with Bobcat of NH gets results. We always feel like we’re part of the “bobcat family”. Our calls to Bobcat of NH are always answered by a REAL person, who’s genuinely eager to answer our questions, fulfill our rental requests and solve our service needs. Thank you for being there for us for over 20 years!

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Hudson Location
2 Tracy Lane
Hudson, NH 03051
(888) 417-0685
Serving Southern
New Hampshire
Map & Directions

Chichester Location
9 Dover Road
Chichester, NH 03258
(888) 746-5452
Serving Central &
Northern New Hampshire
Map & Directions

Sales Contacts

Shane (Skippy) Ordway 
Sales Manager - Chichester
(888) 746-5452
skippy@bobcatnh.com

Eddie Bruno  
603-396-2550 (Cell)
eddie@bobcatnh.com

Brett Davison
603-340-3231 (Cell)
brett@bobcatnh.com

Ross Ketchum
603-724-1963 (Cell)
ross@bobcatnh.com